Description
Job Title: Lab Courier
Department: Logistics
Location: 160 Elmgrove Park & Riedman Campus
Hours Per Week: Varys
Schedule: Evening/Night
SUMMARY:
As a Courier, you are a professional who delivers and maintains specimen integrity and solves client issues so that our caregivers can provide accurate analysis and quality care to our patients.
Laboratory and pathology services are vital to the diagnosis, treatment and prevention of disease. With convenient patient laboratory service centers, home lab services, expert pathologists and in-hospital diagnostics, we offer the full range of testing services to the communities we serve.
RESPONSIBILITIES:
Daily Assignments. Execute each courier route with efficiency, ensure the integrity of each delivery; access, navigate and send correspondence using designated computer
Customer Service. Perform duties in a professional and courteous manner, promote superior customer service and customer relations; use sound judgment to problem solve if client issues arise; understand and respect patient confidentiality
Documentation. Report equipment condition and notify coordinator of maintenance requirements
REQUIRED QUALIFICATIONS:
Valid New York State Driver’s License required.
PREFERRED QUALIFICATIONS:
Friendly, kind and customer service oriented
Excellent communication skills
Ability to work independently and make decisions
Rochester area geographical knowledge preferred
Previous courier experience or systems driving experience
High school diploma or equivalent preferred.
Previous customer service related work experience
PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
LICENSES/CERTIFICATIONS:
- NYS DL - valid New York State Driver's License - New York State Department of Motor Vehicles (NYSDMV)
PAY RANGE: $17.25 - $18.25
The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, clinical licensure date, relevant qualifications, specialty, internal equity, location, and contracts.
