Batavia, New York
At Rochester Regional Health, we know that delivering the best care means empowering nurses throughout every stage of their career. We’ve created a unique environment that fosters professional development and personal growth for our team members including a clinical ladder, competitive pay and benefits, and support for continuing education. It’s our way of investing in those who care.
This opportunity is eligible for a Sign-On of up to $5,000
A registered nurse, working in collaboration with primary care providers and care team to identify and proactively manage the needs of patients with high risk or complex medical, behavioral health and/or psychosocial problems through practice, community and home based visits and telephonic support. The Care Manager develops and implements a care management plan based on patient goals, preferences and disease states to promote improved health care outcomes and quality of life. The care manager links patients to appropriate community resources, facilitates referral to appropriate care services, supports patient self-management, and communicates with providers in order to reduce barriers to improved health care outcomes. The Care Manager serves as an integral member of the primary care practice's care team, assesses patients for risk of adverse health outcomes, and measures the impact of care management interventions.
LOCATION: United Memorial Medical Center, Batavia, NY
DEPARTMENT: Ambulatory - Care Management
SCHEDULE: Monday - Friday, 40 Hours/Day Shift
Requires either a Associate’s Degree in Nursing and a Bachelor’s Degree in related field - OR a Bachelor's Degree in Nursing (BSN)
Registered Nurse with current New York State License in good standing
Certification in Case Management preferred
Clinical nursing experience with 3-5 years of community health experience preferred
Knowledge of community resources required
Care Management. Identify High risk populations that meet eligibility criteria for complex care management services using standard analytics and referral resources. Monitor and analyze utilization of health care services including IP, ED and 30 day readmission visits with appropriate follow up. Develop an individualized, patient centered care management plan based on the patient's goals, strengths and barriers that promote improved health care outcomes and quality of life in collaboration with patient, family or care giver and other members of the health care team
Transitional Care.Provide comprehensive transitional care involving coordination of care and services post critical events, such as emergency department use, hospital inpatient admission and discharge or skilled nursing facility admission and discharge
Crisis Intervention. Provide crisis intervention planning addressing events such as emergency department visits or inpatient admissions or other crisis events to ensure planned crisis interventions are effective.
LICENSES/CERTIFICATIONS BLS - Basic Life Support - American Heart Association (AHA); RN - Registered Nurse - New York State Education Department (NYSED)
Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran
Helping you succeed
Discover all the ways Rochester Regional Health supports your professional development and personal growth.
Nurses who advance on our clinical ladder receive a promotion at the bedside through growth in their skillset, a new title and monetary recognition up to $3.00/hour
Rapid Pay Increases
Receive rapid pay increases every six months during the first two years of employment, and annual increases thereafter.
Nurses earn up to an additional $1.00/hour for each certification earned plus a $1,000 bonus for the first certification earned, and $500 for the second certification.
I began my healthcare career as a patient care technician while working towards my BSN. Rochester Regional Health offers a variety of opportunities for nurses, and leadership empowers us to fine-tune our interests and passions, while developing a strong clinical practice.Megan Murphy, MSN, RN, BSN Nurse Educator
I am very impressed with the focus and investment on education and professional development that’s being developed and implemented at RRH. Investing in staff is what distinguishes a good organization from a great one and I’m happy to see that RRH is working hard to distinguish itself as a great regional employer.Benjamin C. Snyder, RN, BSN Nurse Manager
Rochester Regional Health has been very supportive and inviting of any opportunities that I’ve wanted to explore. The opportunities for growth are truly unlimited. As the chair of the Clinical Ladder Committee, I’ve seen first-hand how many nurses take advantage of this and explore opportunities for their own growth and advancement.Kaitlin Costello, RN, BSN, CEN, TCRNClinical Nurse Leader
Find Your Way
At Rochester Regional Health, empowering our nurses as they build their careers is our top priority. If you’re looking to make a change, learn more about how we can help you build a successful and fulfilling nursing career.
Based on your preferences and skill sets, you’ll have the opportunity to pursue the nursing career path that interests you most.
Deepen your knowledge as a specialist within the expansive specialty unit that you are most passionate about, including:
- Acute Medicine
- Critical Care
Kaitlin Costello, RN, BSN, CEN, TCRNClinical Nurse Leader
Help others broaden their skills and proficiencies as a:
- Clinical Nurse Specialist
- Clinical Resource Nurse
- Nurse Educator
Megan Murphy, MSN, RN, BSN Nurse Educator
Lead the way for other nurses with positions that include:
- Charge Nurse
- Clinical Nurse Leader
- Nurse Manager
- Nurse Director
- Associate CNO
Kristen Oppet, RN, BS, MSHA Vice President, Chief Nursing Officer
Take care of every person at every level by joining departments that require your expertise including:
- Call Center
- Care Management
- Clinical Informatics
- Infection Prevention
- Nurse Recruitment (HR)
- Patient Safety & Quality
- Performance Improvement
- Utilization Review