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Clinical Trials Project Manager

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Job ID REQ_120369 FACILITY ACM Global Laboratories LOCATION Rochester, New York


As a Clinical Trials Project Manager, you are a valued resource and point of contact for clients, making your strong customer service and communications skills and ability to organize and manage multiple responsibilities extremely important.

STATUS: Full Time


DEPARTMENT: Study Management



  • Bachelor's Degree Strongly Preferred
  • Minimum of 3 years experience working in a clinical trials, laboratory or healthcare setting required
  • Minimum of 3 years of Project Management experience required.
  • Excellent interpersonal, organization and management skillsĀ 


  • Customer Service. Act as client's primary point of contact; maintain a high level of customer service and satisfaction; display precision in delivery and flexibility in approach; assume full responsibility for study conduct, ensuring client goals and timelines are met; perform troubleshooting and problem-solving functions as needed
  • Protocol Management. Manage 10 to 25 protocols, depending on scope and complexity; review clinical protocols and assist with protocol set-up functions as required; develop the Global Laboratory Specification Document, Investigator Manual and protocol-specific Global Work Practice Instructions; develop protocol specific procedures as needed
  • Evaluation & Training. Evaluate and communicate monthly project metrics and analyses of all activity related to the trial, including monthly budget review; conduct investigator training sessions by telephone or at investigator meetings (involves overnight travel, frequently on weekend days)
  • Documentation Management. Assume responsibility for required study documentation and comply with standard procedures for collecting, maintaining and archiving materials in accordance with regulations and policies

Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran
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