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Department Secretary I Park Ridge Living Center

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Job ID REQ_96381 FACILITY McCormick Transitional Care Center LOCATION Rochester, New York


As Department Secretary, you are the first point of contact for our patients and their families, welcoming them to our department. You keep our department organized and running smoothly for both our patients and RRH personnel.  

STATUS: Full-time 

LOCATION: Wegman Family Cottages 

DEPARTMENT: Long Term Care



  • 2 years of clerical experience
  • Friendly, warm, inviting disposition
  • Excellent time management
  • Ability to multitask and prioritize commitments


  • Patient Support. Answer/screen calls, forward to appropriate personnel; schedule appointments; notify patients of process and documentation/records needed for visit; register new patients
  • General Administration. Manage check-in and check-out; schedule appointments; file and maintain pending charts; ensure system and patient information is up to date; distribute incoming mail and prepare outgoing mail; make copies as necessary; respond to voicemails, e-mail and records request in a timely fashion
  • Billing. Complete cash reconciliation daily; apply all third-party payer and patient payments to patient accounts; enter and maintain the integrity of all patient demographics and third party payer information in the applicable lab and billing systems

#LTC #Secretary

Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran
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