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Risk Adjustment Account Manager - GRIPA and Cognisight

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Job ID REQ_96835 FACILITY Various Locations LOCATION Rochester, New York

Cognisight, LLC
Job Description

Job Title


Risk Adjustment Account Manager

Account Management

Date:  February 7, 2019

Reports To

Director, of Account Manager

Job Description:

Provide overall client management with duties that include, but are not limited to:

  • Ability to work in a fast paced, complex organization, with regulated deadlines while providing effective account management support to multiple clients
  • Managing multiple clients in different time zones while developing strong relationships to ensure customer satisfaction
  • Develop client work plans
  • Coordinate and manage all client activities aligned to work plans
  • Daily monitoring of all aspects of current client activity to meet contracted Statement of Work and Cognisight work flows
  • In depth knowledge and ability to articulate all interdependencies associated with client reports
  • Strong communication skills to conduct client calls with all levels of leadership
  • Develop and deliver client Webinars
  • Own all client status’ and provide accurate updates, gaps and gap closing plans regularly to Operation Huddles
  • Staying apprised of the Department of Health and Human Services (HHS) regulations, guidelines, and programs and ability to weave into all work flows and articulate with clients


  • Healthcare/Health Plan or Medicare/ACA background strongly preferred
  • Must be self-directed and escalate concerns with potential solutions
  • Minimum of 3 years demonstrated experience in Account/Client Management
  • High level of professionalism
  • Bachelor’s degree required
  • Working knowledge of risk adjustment and government audits as demonstrated with health plans
  • Proficiency in Microsoft Office Suite and proprietary software tools
  • Strong written and verbal communication internally and client facing
  • Excellent organizational skills and priority setting for self, team, and client(s)
  • Minimal client travel required

Additional Requirements

  • New York State Driver’s License
  • Independent means of transportation
  • Physical ability to travel if necessary

    Please forward resumes to Christine.d’ and

    Thank you.

Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran
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