Effective September 27, 2021, Rochester Regional Health requires all employees and affiliated personnel to be vaccinated against COVID-19. Medical exemptions will be reviewed.

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Spanish Interpreter

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Job ID REQ_164917 FACILITY Rochester General Hospital LOCATION Rochester, New York

SUMMARY

As an Interpreter, your dedication to each customer and their needs, superior knowledge of a second language and demonstrated cultural sensitivity makes you an important resource for non-English speaking patients and families.

STATUS: Per Diem  

LOCATION: Rochester General Hospital

DEPARTMENT: Communication

SCHEDULE: Days

ATTRIBUTES

  • Associates degree preferred
  • 2 years of interpreting experience in a medical setting preferred
  • Successful completion of Language Skills assessment prior to hire
  • In lieu of a degree, equivalent combination of experience and education will be considered
  • Exceptional customer service and communication skills
  • Compassionate, kind and patient focused demeanor
  • National Certification preferred

RESPONSIBILITIES

  • Customer Service. Conduit for interpretation of patients’ cultural needs to service staff; interpret clinical and other interactions between patients, families and staff; translate documents and other printed materials as requested by organization, arrange with outside translation vendors as needed; on-call for patient service needs and responds in a timely manner
  • Time Management. Accept referrals via pager, voice mail and other methods for interpreting both emergency and scheduled interactions; prioritize requests and recommends utilization of other methods if needed; familiar with medical terminology and procedures
  • Development. Participate in cultural sensitivity training opportunities for organization staff relating to interactions with patients and families of various cultures; member of related committees such as Cultural Diversity and Patient Education

PHYSICAL REQUIREMENTS S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran
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