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Unit Secretary- Med/Surg



At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.

  • Health & Wellness Benefits starting Your First Day
  • Medical, Dental & Vision Programs tailored to Your Needs
  • Employee Assistance Program including free Mental Health
  • Personal Time the includes Vacation Time, Sick Time & Holidays
  • Retirement Savings Programs
  • Tuition Assistant & Reimbursement Program


Uplift humanity through care for our community by creating a lasting first impression on a nursing unit - meeting and greeting patients, families and other healthcare team members.

STATUS: Full Time

LOCATION: Clifton Springs Hospital & Clinic

DEPARTMENT: Interventional Cardiology

SCHEDULE: Evenings, 3-11:30pm- Rotating weekends & holidays


  • Two years’ experience, in a healthcare or customer service position (or similar) preferred
  • Strong interpersonal and communication skills, with the ability to interact successfully with patients, families, and healthcare team members
  • Demonstrated experience with PC and software programs
  • Compassion that embraces our Care like Family Values. Our care is wholehearted, because the whole person matters.


Non-Clinical Patient Care & Service

  • Unit Administrative Duties
    • Answers telephone, routes calls and provides administrative support for nursing and physicians. Sort and distribute mail throughout the nursing unit.
    • Assists with healthcare team member, physician, patient and visitor inquiries.
    • Maintain patient flow for the Unit by verifying daily census list against actual census
      • Notifies bed coordination of known discharges, as they occur
    • Assists in maintaining appropriate inventory and supply levels determined by unit.
      • Creates work orders, HELPSTAR tickets and report any unit needs to environmental, engineering, injury prevention, to appropriate department.
  • Daily rounding of patients on unit, updates whiteboards, conducts room surveys for potential harm, and ensures safety measures are in place.

PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

PAY RANGE: $17.00 - $18.00

The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran
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