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HR Operations Manager



At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.

  • Pension Plan
  • Retirement Plan
  • Comprehensive Benefits Package
  • Tuition Reimbursement
  • Benefits Effective Date of Hire
  • Same Day Pay through Daily Pay


Provides direction and counsel to assigned client groups from an influencing, proactive, “big picture” mindset, but with an ability to be reactive and task-oriented, as necessary, to coach, advise and drive business results concerning human capital issues. Manage high-risk employee relations issues including formal investigations and provide advice to ensure compliance with policies, practices, ethical standards and applicable labor and employment laws. Collaborate with the HR centers of excellence to drive engagement, attraction and retention activities.

STATUS: Full Time

LOCATION: Riedman Campus, Rochester General Hospital, Unity Hospital

DEPARTMENT: Human Resources

SCHEDULE: Weekdays

Key Responsibilities:

  • Employee Relations. Collaborate with leaders to conduct fact-finding and formal investigations to address allegations of policy violations and workplace misconduct. Provide advice on appropriate outcomes. Coordinate litigation activity for assigned client groups relating to UI hearings, SDHR Charges, EEOC Charges, etc. including collaborating with internal stakeholders and internal/external legal counsel on case preparation, strategy, etc.
  • Labor Relations. Participate in collective bargaining and other labor relations activities. Collaborate with leaders and employees to provide HR policy guidance and interpretation.
  • Strategy. Provide strategic and tactical direction to assigned client group on HR and business-related issues that optimize business performance. Provide strategic advice on operational restructuring and facilitate all aspects of the reduction-in-force policy and process in collaboration with business leaders.

Minimum Qualifications:

  • BA/BS degree preferred
  • 5+ years HR experience with generalist experience in recruiting, employee relations, compensation and benefits preferred.

PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

PAY RANGE: $70,000.00 - $100,000.00

The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran
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