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Office Supervisor - Reed Eye - Irondequoit



At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.

  • Pension Plan
  • Retirement Plan
  • Comprehensive Benefits Package
  • Tuition Reimbursement
  • Benefits Effective Date of Hire
  • Same Day Pay through Daily Pay


This is a working supervisory position. Individuals assigned to this job direct, coordinate and supervise the day-to-day operations/activities of a clerical/administrative unit or team while regularly performing all or many of the duties of those supervised. Responsibilities include, but are not limited to: directing, training, monitoring, mentoring and appraising the work of, and recommending HR actions and pay decisions for, those assigned to this unit or team, and tracking on-going unit performance to ensure the meeting of unit, and support the attainment of overall departmental goals.

STATUS: Full Time

LOCATION: Reed Eye - Irondequoit

DEPARTMENT: Ophthalmology

SCHEDULE: Weekdays, 8:00am-4:30pm, flexibility required


  • High school diploma or equivalent preferred
  • 3 years previous experience in office operations, preferably in billing, data management and/or medical records
  • Proficient with PC and office programs including, but not limited to: database management, spreadsheets, word processing and presentation software.
  • Paradox software experience may be required
  • Must demonstrate excellent written, verbal communication, organization and people skills with demonstrated ability to lead or direct people
  • Bilingual preferred.


  • Office Staff Management. Directs, coordinates and supervises the day-to-day operations/activities of a clerical/administrative unit, team or shift. •Regularly tracks and manages day-to-day performance of the unit, shift and/or team as to performance, cost, quality, customer service, and/or the like; keeps department management apprised of performance, including any employee issues, or highly sensitive, critical or unusual situations or events that may occur. Provides performance input, participates in the performance review process, and recommends HR actions and pay decisions for direct reports.
  • Staff training. Trains and mentors those supervised on equipment utilization and work processes, and all practices, policies, procedures and regulations pertinent to the job; oversees and ensures that all daily work is completed in accordance with such.
  • Operations Reporting. Participates with management, other supervisors and department staff in the planning and budgetary processes, including, but not limited to: cost, quality, personnel, safety, security, training, maintenance, and clerical/administrative operations, workflow and department performance goals.

PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

PAY RANGE: $19.75 - $25.75

The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran
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