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Health Unit Coordinator



At St. Lawrence Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.

Join the Massena Hospital (MH) team and be part of our mission to provide top-notch healthcare to our community! Massena Hospital is a vital part of our community, offering exceptional healthcare services in a welcoming and compassionate environment. We are an acute care facility with 25 beds, providing a wide range of medical, surgical, and pediatric care.

STATUS: Full Time

LOCATION: Massena Hospital

DEPARTMENT: Medical Surgical Unit

SCHEDULE: 8hr Shifts


  • High School Education or GED preferred.

  • Requires the ability to read and transcribe physician orders.

  • Knowledge of medical terminology and computer skills preferred.


  • Receives visitors to unit, as is appropriate answers inquires, supplies information to and assists physicians, patients, visitors, and co-workers of own and other departments.

  • Answers and makes telephone calls, receives and delivers messages. Keeps up-to-date lists of resources and pertinent phone number.

  • Keeps Patient Registration informed of vacant beds, admissions, and discharges via the proper forms, telephone, verbally, computer, and by updating the patient roster board.

  • Coordinates patient appointment schedules with other departments, health care facilities, and physician officers.

  • Notifies Nutritional Services department of changes in patient's diets, any new diets, delayed meal trays, and other dietary items as needed.

  • Reports equipment and systems needing repair, processes work order.

  • Assists with the patient admission procedure: completes records, assembles and stamps charts, copies charts for transfer, assists in arrangements of ambulance and /or air vehicles for patient transport to other facilities and/or home, Keeps charts replenished and properly stickered with correct identification plate. Maintains chart in proper sequence and files reports and records, During the off shifts and on weekends, pulls patients' charts as needed.

  • Assists with patient discharge procedure: disassembles chart, assuring chart is in proper order, ensures all sheets are labeled with proper identification, ensures all sheets are dated and in proper time sequence, discharge summary of all day record obtained and placed in chart in place of the daily all day records, makes sure all forms are legible.

  • Maintains log books ad reference file of patients.

  • Enters into computer various requests, changes, charges, and information.

  • Removes and files, forms and reports from the computer printer. Maintains efficient computer operation i.e. charges, cassettes, and paper.

  • Transcribes physician orders under the direction of the Registered Nurse. Utilizes basic knowledge of medical terminology and accepted abbreviations when transcribing orders. Registered Nurse verifies entries, accuracy of the transcription, and co-signs order sheet.

  • Maintains central services department supplies on the nursing units.

  • Determines the need and orders unit supplies from the Materials Management department

  • Maintains currency of reference book and Policy/Procedure manuals.

PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

PAY RANGE: $16.23 - $21.64

The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran
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