Skip to main content
a group of women wearing face masks

LPN Team Case Assistant - Home Care



At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.

  • Health & Wellness Benefits starting Your First Day

  • Medical, Dental & Vision Programs tailored to Your Needs

  • Employee Assistance Program including free Mental Health

  • Access to Life Coaches & Financial Counseling

  • Retirement Savings Programs

  • Employee Referral Program with Bonuses

  • Student Loan Repayment Program

  • Relocation Assistance

  • Free Parking

  • Employee Discount Programs


The LPN Team Case Assistant will utilize clinical experience, and coordinate patient services under the direction of the team manager/designee. This includes but not limited to prioritization and coordination of daily patient schedules, requesting additional services such as aide, therapy, social work, interpreter services, and ensuring that referrals for services are appropriately assigned in a timely fashion.


When you or a loved one is recovering from an illness or injury, home health care can speed healing while also helping you maintain your independence. The Rochester Regional Health Home Care team has provided compassionate, personalized care and assistance for adults and children for more than 50 years, and our quality of care has been among the top-ranked home care groups in the nation.

STATUS: Full Time

LOCATION: Rochester, NY


SCHEDULE: Monday-Friday, Day Shift


  • Graduate of an accredited school of licensed practical nursing, required

  • A valid NYS license as a Licensed Practical Nurse

  • Proficient use of Microsoft Office

  • One year of experience in home care setting or medical office preferred


Customer Service. Manages multiple phone calls in a timely and professional manner providing appropriate follow up to assure callers’ needs are met. Validates supplemental orders and processes per policy.
Supports Field Staff. Provides field staff assistance and resources for appropriate day to day issues as they arise under the direction of the team manager/designee. Remains available to assist in other duties deemed appropriate to the scope of practice of an LPN.
Program Review. Collects, organizes and reviews various programs for information and reporting and initiates follow up.
Discharges. Performs functions related to transfers or discharges as required by regulation.
Clerical Work. Performs general office duties/projects including but not limited answering phones, documentation/order processing, copying, filing, mailing, and obtaining/ordering office supplies.
Orientation. Assists in orientation of new staff, role modeling, participates in quality assurance activities.

PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

PAY RANGE: $21.00 - $31.00

The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran
Blue 2

Explore our job opportunities

View jobs