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Community Health Worker



The Community Health Worker (CHW) serves as a liaison among RRH patients and their healthcare providers, social services and community based organizations. The CHW plays an essential role, focusing on health advocacy, health education and health navigation supports aiming to improve health outcomes and overall health literacy, and to prevent the development and/or progression of adverse health conditions.

STATUS: Full Time

LOCATION: Tonawanda Seneca Family Care Center

SCHEDULE: Monday - Friday, 8am-4pm


  • HS diploma required, Associates Degree in Human Services preferred.

  • Fluency in Spanish preferred

  • Ability to communicate easily with others, displaying empathy and respect and demonstrating active listening skills preferred

  • Proficiency in Microsoft Office products and ability to work various software applications preferred.

  • NYS drivers license required


  • Assessment. Completes initial assessment for new, eligible participants with a particular focus on high risk, vulnerable populations. Establishes and maintains trust with participants on caseload. Provides referrals and linkage to services as well as support and advocacy for participants.

  • Documentation. Maintains accurate and complete record documentation and data collection.

  • Community. Demonstrates knowledge of community resources and how to access them. Conducts home visits to assess participant needs and concerns as they relate to their pregnancy, infant, and/or overall health. Reduces stigma and other barriers to initiating or continuing healthcare by providing culturally/linguistically competent, reliable information to both community members and healthcare providers.

PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran
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