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Employee Relations Partner



The Employee Relations Partner is responsible for coordinating a trusted relationships with the HR Strategy and Operations team, Labor Relations, Centers for Excellence, leadership, and legal. Leads the day-day administration of the team member relations function for their assigned area and others as needed, including training, best practices, consultation and guidance to leadership and team members on a variety of issues, such as performance management, corrective counseling, policy interpretation and team member investigations. Subject matter expert in employment law, and possesses influencing and mediation skills. Recommends and approves appropriate action, and partners with management and others to investigate and resolve HR issues. Ensures compliance with all applicable policies, laws, and regulations. Promotes treatment of team members in a fair, respectful, and consistent manner aligned within the framework of our core business values and objectives.

STATUS: Full Time

LOCATION: St. Lawrence Health

DEPARTMENT: Human Resources

SCHEDULE: 8 hours variable


  • PHR/SPHR or a similarly recognized certification related to Human Resources.

  • For those hired on or after 7/1/2024, Bachelor’s Degree required, with a Bachelor’s Degree in Human Resources preferred.

  • Three years of progressive experience in Human Resources or five years of management, supervision, high-level project management experience in one or more functions of Human Resources, including employee relations and/or employee investigations.


  • Conducts and oversees investigations of complex and sensitive HR issues, including conducting claimant, witness, and accused team member interviews; analyzing data from various internal systems; composing investigation reports.

  • Proposes remedial action based on investigation findings, recommending appropriate actions to correct concerns based on assessing risks and minimizing liability.

  • Analyzes employee relations trends to produce strategic, proactive recommendations to HR and the business to proactively address and mitigate systemic issues.

  • Provides coaching to departmental managers in carrying out their responsibilities on team member relations matters.

  • Helps a positive work environment facilitating discussions or providing consistent advice.

  • Escalates issues and matters to Director of Employee Relations with recommendations as appropriate.

  • Applies a continuous improvement mindset across the Employee Relations Partner function to identify and implement change.

  • Participates in projects and programs of work as assigned that may include maintaining entity specific or systemwide policies at regular intervals, legal case management, prepares data from internal systems and creates presentations and reports on hot topics or trends.

  • Maintains reporting for various data sources related to ER metrics and review to assess where action can be taken to simplify or streamline a process, train managers, etc.

  • Serves as a subject management expert on employment laws and appropriately applies information to team member relation matters.

  • Consults and collaborate with HR Strategy, the ER team, and Legal on complex associate investigations.

  • Supports other internal projects/initiatives as needed.

  • Keeps up to date on regulation changes and communicates and implements within the team as appropriate.

  • Coaches, mentors, and trains others as subject matter expert.

PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

PAY RANGE: $80,000.00 - $101,500.00

The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran
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