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Director, Onboarding & Experience



The Director of Onboarding and Experience is responsible for supporting and acclimating new team members to Rochester Regional Health. The Director role has system level responsibility for welcoming and integrating new team members into the organization, and ensuring that the organization meets or exceeds regulatory onboarding requirements related to Human Resources. The role is dedicated to the onboarding experience and creating and managing a collection of systems and processes that engage new team members to acclimate and belong over their first year of employment. The Director leads a team of professionals that are dedicated to the new team member experience. The Director is responsible for the operational processes that drive the business of onboarding. The Director role is responsible for the strategic processes that support new team members in making connections, finding clarification, and adapting to culture through the first year of employment at Rochester Regional Health.

STATUS: Full-Time

LOCATION: Riedman Campus

DEPARTMENT: Onboarding & Experience, Human Resources

SCHEDULE: Monday - Friday Days


  • Bachelors’ degree in Human Resources, Organizational Development, Community Service, Education, or a related field required.

  • 4+ years of relatable experience required.

  • 2+ years of leading others required.

  • Master’s degree preferred.

  • Intrapersonal and communication skills and abilities.

  • Trust and relationship building skills and abilities.

  • Critical thinking skills with the ability to sense environments and people in need of support.

  • Ability to take ideas from concept to action.

  • Strong abilities to lead, mentor, and develop others.

  • Data visualizations and storytelling skills and abilities.

  • Strong focus on customer service.


  • Onboarding. Assures that onboarding processes and policies continuously adhere to local, state, and federal compliance regulations and accrediting standards. Builds, executes, and measures practices for new talent hire onboarding and transfers. Organizes reviews to continuously evaluate regulations, service agreements, metrics, results, and internal business process to benchmarks for targeted process improvement. Assures accurate administration of people experience and requisition status reports, metrics, and organizational onboarding policies. Focused on growing cross functional relationships internal and external to Human Resources. Provides onboarding data, counsel, and guidance to hiring managers, leadership, strategists, and centers of excellence for enhancing the onboarding experience and metric results. Engages in strategic projects, and operational performance improvement initiatives to continuously develop the practice and experience of onboarding.

  • Experience. Responsible to organize an architecture that models the new hire - first year experience philosophy and organizational values. Responsible to organize, deploy, and measure internal business processes that support learning and clarification. Responsible to organize, deploy, and measure internal business processes that support new team member assimilation to connections and culture over the first year of employment. Responsible to lead a team of professionals focused on consistently connecting with new hires through the first year of employment with the goal of engaging and belonging. Responsible for connecting the processes of onboarding with the first-year experience and support environments. Responsible for organizing environments that collect feedback for continuous improvement. Continuously connects with centers of excellence and strategic partners to share metrics, learnings, evaluations, and feedback for continuity of new hire experience and the business.


  • BA (Required)

PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

PAY RANGE: $90,000.00 - $130,000.00

The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran
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