Skip to main content
a man and woman wearing face masks sitting at a table with a laptop

Study Support Coordinator



As a Study Support Coordinator, your organization and collaboration skills combined with your strong attention to detail greatly assists the Project Team in successfully planning, implementing and closing studies.

ACM Global Laboratories is a growing international organization that provides continued opportunities for internal advancement. At ACM you will be part of a team that is focused on improving people’s lives where you are supported by leadership and colleagues. We are backed by a large healthcare network in the complex and rewarding field of advanced laboratory science. Your voice is heard, and with that, you have an ability to make an impact on the organization and influence your professional growth.


LOCATION: Hybrid | Onsite location 160 Elmgrove park Rochester, NY

DEPARTMENT: Study Support

SCHEDULE: Monday - Friday; 11:30am -8pm | Saturday Rotation


  • Bachelors degree required or 1 yr customer service or clinical trials experience required
  • Positive attitude and ability to follow directions
  • Excellent communication and interpersonal skills


· Project Management Assistance. Support study setup and management activities as required in conjunction with the Project Manager; during the setup phase, support and generate initial kit documents; perform setup duties for investigator sites at the start of a clinical trial

· General Assistance. Assist the Project Manager with administrative tasks such as answering incoming phone calls and emails, issue on-demand patient reports and manage alert notifications as required by the study

· Data Entry & Documentation. Enter general study information, site and monitor details, study visit entry and test association, including blinding, into LIMS and perform quality control

PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

PAY RANGE: $21.00 - $23.00

The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran
Blue 2

Explore our job opportunities

View jobs