Description
JOB TITLE: Safety & Security Officer - Rochester General Hospital (RGH), Security (Per Diem, As Needed)
STATUS: Per Diem
LOCATION: Rochester General Hospital (RGH) - 1425 Portland Avenue, Rochester, NY 14621
DEPARTMENT: Security
SCHEDULE: Varying shifs, 24-hour operations
SUMMARY
As a Security Officer, you patrol and protect the facility, grounds, and building to preserve the peace and make employees feel safe and secure.
ATTRIBUTES
One year of guard or public safety experience required
Demonstrated professionalism
Ability to think quickly and make decisive judgments
Ability to remain calm in high-stress situations
RESPONSIBILITIES
Investigation & Safety. Investigate cases of detected or reported criminal and safety matters; identify and report real or potential hazards in the environment; transfer and discharge patients as requested
Parking Management. Monitor and control hospital employee and visitor parking areas
Ensure Safety and Security: Maintain a visible security presence, respond to routine and emergency incidents, patrol facilities, and prevent unauthorized access or disturbances.
Access and Visitor Control: Monitor entrances and exits, assist and screen visitors, and ensure proper admittance processes are followed.
Incident Response: Respond to and manage incidents involving violence, hazards, or emergencies; protect evidence and communicate effectively with appropriate personnel.
Customer Service: Provide respectful, courteous interactions with patients, staff, and visitors while representing the organization professionally.
Compliance and Conduct: Uphold grooming and uniform standards, identify safety hazards, demonstrate age-related care competency, and perform additional duties as needed.
REQUIRED QUALIFICATIONS
High school diploma or equivalent
NYS Security Guard License required
Valid NYS Driver’s License
CPR certification for new hires or obtained within 3 months of hire
Preventing Managing Crisis Situation Training (PMCS) certification or obtain within 3 months of hire
PHYSICAL REQUIREMENTS: Heavy - This category includes physically intensive work such as lifting heavy materials (up to 100 lbs.), climbing ladders, crawling into tight spaces, and working on uneven, slippery, or elevated surfaces. Employees must demonstrate strong motor coordination, balance, and spatial awareness to safely operate tools and equipment. High visual and auditory alertness is required, especially in areas with moving machinery. Emotional demands are moderate, focusing on hazard recognition, task accuracy, and adherence to safety standards. Environmental exposures may include extreme temperatures, dust, fumes, loud noise, and mechanical hazards. Personal protective equipment (PPE) and periodic physical examinations are often required.
LICENSES/CERTIFICATIONS:
- NYS DL - valid New York State Driver's License - New York State Department of Motor Vehicles (NYSDMV)
- SO - Security Officer license - New York State Department of State Division of Licensing Services (DOLS)
PAY RANGE: $23.25 - $23.25
The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, clinical licensure date, relevant qualifications, specialty, internal equity, location, and contracts.
