Description
Job Title: Food Services Supervisor
Department: Food and Nutrition Services
Location: Clifton Springs Hospital
Address: 2 Coulter Road, Clifton Springs, NY
Hours Per Week: 40
Schedule: Candidate should be available for both 5am to 1pm or 12p to 8pm shifts with Alternating Weekends
SUMMARY
As a Supervisor of Food and Nutrition Services, your exceptional customer service and attention to detail and guidance ensures the quality, timely and accurate distribution of meals to Rochester Regional patients, while creating a positive and satisfying experience.
ATTRIBUTES
- Serve Save Certification required within 3-6 months of hire required
- Friendly, kind and patient focused
- Demonstrated interpersonal and communication skills
- Excellent ability to guide and support team members
RESPONSIBILITIES
- Customer Service. Visit patients and inquire about food service satisfaction, including quality and quantity of food; act as a department representative in opening and closing of the kitchen
- Leadership. Train and develop employees and perform evaluations; supervise kitchen, dish room, cafeteria and food prep including trey assembly and room service; ensure predetermined schedules are maintained and all nourishment requirements are met with accuracy; order supplies as needed
- Documentation. Log all food temperatures, following departmental HAACP procedures
Key Responsibilities:
• Supervision of tray assembly and Room Service items – checking quality and accuracy maintaining predetermined schedules.
• Demonstrate positive leadership by example in tray service ensuring proper patient service according to predetermined policies.
• Routine supervision of kitchen, dish room, cafeteria and cold food prep including schedules, tray line and set up.
• Enforce hospital, departmental policies and procedures. Initiate counseling disciplinary actions; make additional disciplinary recommendations to Director.
• Maintain highest level of customer service as outlined by department and RGHS standards.
• Supervision of special nourishments checking accuracy and quality according to predetermined policies.
• Coordinate set up of Tray line and other kitchen functions for next meal including ordering sufficient supplies from storeroom and changing services to accommodate out of stocks.
• Patient/resident visitations and following up of complaints, checking for acceptability of service, quality and quantity of food.
• Follow all departmental HAACP procedures including logging all temperatures.
• Supervision and implementation of New York State Sanitation Code, Chapter 1, Part 14.
• Act as department representative in opening and closing of the kitchen at scheduled times.
• With direction from Managers, train and develop employees and perform evaluations.
• Participate in the planning of in-service and follow up on staff attendance.
• Performs other duties as required or assigned.
Desired Attributes:
• Two year college degree or 4 years equivalent work experience.
Minimum Qualifications:
• Two-year college degree (or) three-years relatable experience.
Required Licensure/Certification Skills:
• Effective (March 17, 2021): American National Standards Institute accredited Food Safety Certification required within 6 months. (i.e. ServSafe, NRFSP)
• American National Standards Institute accredited Food Safety Certification obtained within 6 months of hire. (i.e. ServSafe, NRFSP)
Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran
PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
PAY RANGE: $19.00 - $25.50
The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, clinical licensure date, relevant qualifications, specialty, internal equity, location, and contracts.
