Description
JOB TITLE: HIM Ambulatory Specialist - Riedman Campus, Health Information Management (Full-Time, Days)
STATUS: Full-Time
LOCATION: Riedman Campus - 100 Kings Highway South, Rochester, NY 14617
DEPARTMENT: Health Information Management
SCHEDULE: M-F, Flexible 7-3:30, 7:30-4, 8-4:30 or 8:30-5
SUMMARY
Maintains the confidentiality, security and integrity of medical records according to Rochester Regional Health policies along with State and Federal regulations. Duties include application of a variety of work methods, familiarity with department and the following of pertinent policies, practices, procedures and government regulations. Supports the daily operations of the practice by ensuring that patient needs are being met. Performs a variety of duties to include, but not limited to data entry, scanning, faxing, copying, mailing, phone calls, chart boxing, provided direction and training to team members as instructed by leadership. Assists in a customer service manner by interacting with patients, families/personal representatives and RRH Staff.
RESPONSIBILITIES
Provide excellent customer service by assisting patients, providers, and external partners
Process and track Release of Information (ROI) requests while ensuring HIPAA compliance
Handle incoming calls, mail, faxes, and electronic in-basket messages
Scan, index, quality check, and maintain electronic medical records
Manage paper records, including retrieval, storage, retention, and destruction
Ensure the accuracy, security, and accessibility of medical records
Collaborate with vendors and internal departments to resolve record-related issues
Support additional Health Information Management (HIM) functions as needed
MINIMUM QUALIFICATIONS:
High school Diploma
1+ years of experience in Health Information Management, Customer Service relates industry or other Healthcare setting
ATTRIBUTES
Associate's degree in Health Information Management, Business, IT, or related field (preferred)
Experience with Epic, Cerner, Meditech, or other EMR systems
Proficiency in Microsoft Office and document management software
Knowledge of HIPAA and state/federal health information regulations
Strong computer, customer service, and communication skills
Highly organized with strong attention to detail
Critical thinking and problem-solving abilities
Ability to prioritize, multitask, and work independently
Ability to maintain confidentiality and meet deadlines under pressure
PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
PAY RANGE: $17.75 - $20.25
The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, clinical licensure date, relevant qualifications, specialty, internal equity, location, and contracts.
