Description
POSITION: Social Work Coordinator
LOCATION: Unity Living Center
SCHEDULE: Full Time
Hours: 40 hours per week
Job Profile Summary
Position Summary:
Under the direction of the Director/Manager, oversees daily department operations, including staff supervision. Is a member of the interdisciplinary team who utilizes social work skills with residents and their families to facilitate the psychosocial functioning and well being of residents/patients and their families. Makes recommendations to and assists Sr. Director in policy/procedure development and staffing requirements for the provision of Social Work Services. Provide superior customer service by modeling the Brand Promise and Core Values.
Key Responsibilities:
Oversees daily department operations, providing leadership, coaching and support to staff with problem solving and in addressing customer issues/concerns.
Assists in the interviewing, hiring and orientation of staff
Assures staff competency in the delivery of Social Work Services, monitoring performance and participating in the performance management process.
Represents Social Work Service at Facility, Department and Health System Meetings.
Assists with budget preparation and managing expenses and FTEs within budgeted parameters.
Participates in the orientation/inservice education of new employees and interdisciplinary team members. (topics include psychosocial needs, resident’s rights, advanced care planning, behavioral interventions, abuse & neglect, self determination).
LTC Only: Provides preadmission & admission interventions that include education, marketing, assistance to residents and families with the immediate needs encountered with movement into the facility, orientation to facility and initial assessment of learning and communication barriers.
LTC Only: Completes comprehensive psychosocial history and assessment used to identify psychosocial needs and to develop interventions and services to assure these needs are met.
LTC Only: Provides interventions that facilitate the psychosocial functioning and well being of residents and their families such as advocacy, education, referral, crisis intervention, mediation, group, individual and family counseling.
LTC Only: Collaborates and works in partnership with the interdisciplinary team in developing care plans and delivering service to meet the psychosocial needs of the resident and their families facilitating and fostering self determination and individual decision making.
LTC Only: Involves the entire team in meeting the psychosocial needs of the resident and their family, interpreting the psychosocial needs of residents for inclusion in the care plan, facilitating resident choice and preference.
LTC Only: Assist with long term care transitions and discharge planning, addressing financial, legal, housing, medical and social needs using case management strategies such as brokering, advocacy, and discharge planning.
LTC Only: Completes all required clinical and non-clinical documentation in accordance with professional, regulatory and facility standards.
LTC Only: Participates in department and facility planning and policy development. Collaborates with other team members in identifying the psychosocial, cultural and environmental factors essential to the delivery of quality care to residents and families and in recommending interventions/policies/processes to address.
LTC Only: Maintains current knowledge base related to field of study by attending in-services, lectures, seminars, meetings, and reading current literature.
LTC Only: Participates in department and facility quality/performance improvement initiatives, recommending audits, monitors and process/policy changes as a result of these initiatives.
Care Management Only: Works with Care Management Leadership to identify problems, recommend solutions and work toward resolution. Participates in Performance Improvement activities in the Department/Hospital/Community to affect optimal outcomes for the patient/family/hospital. Utilizes data, trends and reports to proactively identify opportunities to improve processes and
Care Management Only: Serves as a consultant to department and hospital clinical staff on issues such as guardianship, abuse/neglect, advance directives.
Care Management Only: Promotes a customer service orientation in the performance of position duties/ responsibilities and in interactions with all customers-patients, families, Physicians, and agency personnel.
Care Management Only: Liaison between on-site community agency personnel and Unity Hospital Care Management Department. Responsible for assuring on-site permanent agency personnel (CHHA Coordinators) meet all JC, Hospital, and LTC Regulatory requirements.
Acute Inpatient High Risk SW Only: Works in partnership with Physician Advisors to champion efficient care of the patient by interacting with the interdisciplinary team to achieve optimal outcomes on case specific issues. Collaborates effectively with clinical care services, support services and the medical staff to achieve high quality, cost effective care delivered within an appropriate length of hospital stay.
Acute Inpatient High Risk SW Only: Provides leadership and responsibility for the day-to-day functioning of the High-Risk Care Management program. Ensures that functional, efficient processes occur at the team level relative to high-risk patient referrals, admissions, treatment and discharges.
Acute Inpatient High Risk SW Only: Identifies clinical, psychosocial and financial barriers to a smooth and timely transition across the health care continuum and assists in implementing solutions to barriers as well as facilitating system improvements.
Acute Inpatient High Risk SW Only:Through the high risk screening and referral process, completes, consults and/or collaborates with staff a comprehensive psycho-social assessment identifying patient and family psycho-social and discharge needs.
Acute Inpatient High Risk SW Only: Provides direct patient and family interventions, including counseling, crisis intervention, education and referral to impact problems related to medical and physical health needs, environmental needs, family and interpersonal conflict, or substance abuse and mental health issues.
Acute Inpatient High Risk SW Only: Completes all required documentation in a timely and comprehensive manner, serving as role model for team members.
Acute Inpatient High Risk SW Only: Assists in the implementation and monitoring of program goals and objectives as well as high risk / length of stay patient care initiatives. Acute Inpatient High Risk SW Only: Participates in care team rounds, Care Team Rounds Adopters Debriefing on a daily basis, the High-risk Extended-stay Action Response Team (H.E.A.R.T.), the Complex Care Management Team, Capacity Management Meetings, as well as the Administrative Discharge Team to facilitate and guide efficient patient transitioning through the care continuum. Acute Inpatient High Risk SW Only: Understands placement intricacies and can interpret requirements from federal, state and local agencies to optimize the placement of patients in the most appropriate setting. Acute Inpatient High Risk SW Only: Upholds the organization’s values of team work, interacting with others with dignity and respect. Facilitates internal and external relationships with physicians, clinical care services, constituents of care management, family members and healthcare agents, as well as with all types of agencies and resources within the community (including but not limited to CHHA’s, ALF’s, SNF’s, Comfort Care Homes and Hospice providers).
Minimum Qualifications:
LTC Only: Bachelors Degree in Social Work, Masters preferred
LTC Only: 3 years experience in a health care setting, working directly with elderly individuals preferred.
Care Management and Acute Inpatient High Risk SW Only: Bachelors Degree in Social Work or equivalent; Masters Degree preferred.
Care Management and Acute Inpatient High Risk SW Only: Five years of experience in a Social Work setting. Evidence of clinical knowledge and familiarity with community resources.
Rochester Regional Health System is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran.
PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
PAY RANGE: $27.50 - $37.00
The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, clinical licensure date, relevant qualifications, specialty, internal equity, location, and contracts.
