Description
Job Title: Administrative Coordinator
Status: Full Time
Department: Imaging Services
Location: Rochester General MOB - 1415 Portland Avenue Rochester, NY 14621
Schedule: Days, M-F, 8 hrs, Negotiable 8am-430pm or 830am-5pm
SUMMARY
Participates and supports oversight of office processes of the Medical Management Department to maintain daily operations. Oversees the daily review process of the third party payors ensuring information is tracked and trended for reporting purposes. Acts as a liaison and collaborates with Patient Financial Services and Patient Access to assure authorization requirements of third party payors are maintained. Creates departmental reports for senior management
RESPONSIBILITIES
- Oversees the review process of third party payors with oversight from the Director of Care Management. Provides daily oversight of the onsite review activities of third party payors identifying issues and cases for appeal.
- Collaborates and acts as liaison with Patient Access and Patient Financial Services to assure required authorizations requirements of Third Party Payors are maintained.
- Participates and supports the medical management department in the tracking, trending and reporting of appeals and charge recovery information.
- Conducts reviews of cost outliers and collaborates with other hospital operating areas to recover billed charges. Tracks reporting activities and prepares reports for management presentation.
- Provides ongoing support for the tracking and trending of the Reimbursement Specialist charge recovery activities.
- Assists with special projects including but not limited to data collection, compilation, and analysis as defined by management. Assists in the design and implementation of procedures and work plan for special medical management studies/reports required to ensure regulatory compliance.
- Provides ongoing support to the Utilization Committee as assigned.
- Provide ongoing resource and support to the department for clinical pathway process including tool development.
- Manages confidential information in accordance with RGHS policy and procedures.
- Screen patients at risk with no, or inadequate health insurance coverage for immediate and chronic needs.
- Implements plan to facilitate eligibility
- Represents Rochester General Medical Group to all Affiliates, employees, families and the community, in a professional manner as demonstrated by feedback from these sources. Participates in community activities such as health fairs as directed by Grant Coordinator.
- Educates other hospital staff concerning job role, community-base, entitlement programs, etc.
- Performs other duties as required.
REQUIRED QUALIFICATIONS
- NA
PREFERRED QUALIFICATIONS
- NA
PHYSICAL REQUIREMENTS: Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.
PAY RANGE: $19.00 - $25.00
The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, clinical licensure date, relevant qualifications, specialty, internal equity, location, and contracts.
