Description
SUMMARY
As a Program Manager, you will monitor, supervise and coordinate delivery of quality clinical services. Ensures maintenance of delegated budget and operational aspects of the program
STATUS: Full Time
LOCATION: RGH Sands Constellation Heart Institute- Brighton
2365 South Clinton Avenue
Suite 100, Rochester, NY 14618
DEPARTMENT: SCHI Ambulatory Services
SCHEDULE: 8 hr shifts, Monday-Friday, Days
RESPONSIBILITIES
- Ensures that the program meets the needs of consumers through an ongoing process of development that includes assessment, planning, and the implementation of plans.
- Ensures that the number of budgeted visits for the year is being met on a weekly and monthly basis, and that expenses which are delegated as a program responsibility are within the limits of the budget.
- Develops and implements a plan for the recruitment, hiring, orientation, and ongoing development of staff that ensures a continuity of quality and provision of services.
- Ensures that policies and procedures of the program are in compliance with all regulatory and hospital standards and that staff understand and implement these policies and procedures in a consistent fashion.
- Manages the day to day operations of the program which includes conducting meetings, providing leadership to the quality improvement process, promoting open communications and resolving day to day problems and concerns of consumers and staff.
- Ensures effective communication within the program, the department, the hospital, and in the community.
- Participates in peer review process and utilizes quality improvement measures to increase quality and reduce cost.
- Performs other duties as assigned.
REQUIRED QUALIFICATIONS
• Bachelor’s degree in field related to assigned area preferred.
• One year supervisory experience preferred.
PREFERRED QUALIFICATIONS
N/A
PHYSICAL REQUIREMENTS: Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.
PAY RANGE: $62,400.00 - $75,500.00
The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, clinical licensure date, relevant qualifications, specialty, internal equity, location, and contracts.

