Description
Job Title: Clinical Quality Program Manager-Administrative Office
Department: Program Management
Location: ElderONE-330 Monroe Avenue 2nd Floor Rochester, NY 14607
Hours Per Week: 40 hours
Schedule: 8:00am-4:30pm Monday-Friday-Hybrid with opportunity to work 1-2 days at home after training period completed (Occasional on call)
SUMMARY:
The Clinical & Quality Program Manager-QSI, coordinates activities and functions of various Federal and State Quality programs to ensure that goals and objectives specified for the program are accomplished in accordance with established priorities, time limitations, funding limitations or other specifications. Responsibilities may include training, coordination, solicitation and scheduling of projects, development and implementation of new processes or workflows, budget management and other administrative duties, ongoing project management, and may supervise team members in conjunction with leader. Program Manager will coordinate work between IS&T, Quality, Medical Informatics, Process Improvement, Clinical and Operational leaders, and vendors as necessary.
RESPONSIBILITIES
- Reporting & Evaluation. Coordinate, monitor and report the status of all clinical and technological components for the hospitals and ambulatory practices; monitor program expenditures and ensure budget targets are met or exceeded; evaluate program effectiveness to develop improved methods
- Planning & Development. Coordinate activities related to the successful participation in quality programs; develop and schedule program work plans; develop communications to raise awareness of programs and provide training as necessary
- Leadership & Communications. Advise leaders on program goals and regulatory interpretation; provide leadership to the quality improvement process; ensure effective communication across departments
REQUIRED QUALIFICATIONS:
- Bachelor’s Degree or Associate's degree with 2 years Quality, Operations or Program Management experience
- For BSN candidates, current New York State Registered Nurse license
PREFERRED QUALIFICATIONS:
- Master’s Degree
- Minimum of two years’ academic or employment experience in project related work, systems and financial analysis
- 3 years of experience in healthcare operations and leadership
- Strong analytical, computer, verbal and written communication skills
- Familiarity with Quality & Patient Safety Principles.
- Must be able to work effectively with internal multi-disciplinary teams, leadership and external vendors as needed
- Excellent analytical, problem resolution, organization and time management skills
PHYSICAL REQUIREMENTS: Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.
PAY RANGE: $70,000.00 - $100,000.00
The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, clinical licensure date, relevant qualifications, specialty, internal equity, location, and contracts.
