Description
SUMMARY
As a Senior Unit Secretary, your exceptional ability to mentor, train and guide others provide valuable support throughout the unit and efficient, organized information flow.
STATUS: Full-Time
LOCATION: Rochester General Hospital
DEPARTMENT: Cardiac Cath Lab
SCHEDULE: 8-hour Day shift
ATTRIBUTES
- In lieu of degree, equivalent combination of education and work experience will be considered
- Two (2) years of related work experience in a healthcare setting or customer service setting preferred
- Excellent verbal and written communication and organization skills
- Demonstrated experience with PC and office programs including, but not limited to: database management, spreadsheets, word processing and presentation software
RESPONSIBILITIES
- Leadership & Patient Care. Provide training and mentoring to new team members; promote participation in organizational activities; greet visitors, patients and team members entering unit; provide escorts to other areas when needed; monitor and maintain nurse call system; respond to patient’s call for service as needed; daily rounding of patients on unit, update whiteboards, survey rooms for potential harm and ensure safety measures are in place
- Organization & Management. Responsible for administrative duties as assigned by Unit Nursing Leadership; organize the day-to-day operations of the unit; maintain patient flow for unit by verifying daily census and updating in Care Connect; answer telephone, routes calls and provide administrative support for nurses and physicians; maintain appropriate inventory and supply levels determined by unit
- Documentation. Create work orders, HELPSTAR tickets and report any unit needs to appropriate department; complete scanning of patient’s documentation in a timely manner; complete End of Life process, including documentation and notifications
PHYSICAL REQUIREMENTS: Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.
PAY RANGE: $17.50 - $20.00
The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, clinical licensure date, relevant qualifications, specialty, internal equity, location, and contracts.
