Description
SUMMARY
As an Interpreter, your dedication to each customer and their needs, superior knowledge of a second language and demonstrated cultural sensitivity makes you an important resource for non-English speaking patients and families.
STATUS: Full-Time
LOCATION: RGH Riedman Health Center
DEPARTMENT: Communication Service
SCHEDULE: Monday-Friday Daytime
ATTRIBUTES
- In lieu of a degree, equivalent combination of experience and education will be considered
- Exceptional customer service and communication skills
- Successful completion of Interpreter Education Course prior to hire
- Compassionate, kind and patient focused demeanor
- Successful completion of Language Skills assessment prior to hire
- National Certification preferred
RESPONSIBILITIES
- Customer Service. Conduit for interpretation of patients’ cultural needs to service staff; interpret clinical and other interactions between patients, families and staff; translate documents and other printed materials as requested by organization, arrange with outside translation vendors as needed; on-call for patient service needs and responds in a timely manner
- Time Management. Accept referrals via pager, voice mail and other methods for interpreting both emergency and scheduled interactions; prioritize requests and recommends utilization of other methods if needed; familiar with medical terminology and procedures
- Development. Participate in cultural sensitivity training opportunities for organization staff relating to interactions with patients and families of various cultures.
PHYSICAL REQUIREMENTS: Light - Clinical - Light clinical roles involve frequent standing and walking, with occasional lifting of light objects (≤20 lbs.) and routine reaching, grasping, and fine manipulation for tasks such as patient care, laboratory work, or specimen processing. Staff rely on strong visual and auditory acuity to accurately observe specimens, read instrumentation, monitor patients, respond to alarms, and communicate effectively with care teams. Cognitive demands include multitasking, prioritizing clinical and laboratory workflows, and coordinating with interdisciplinary teams. Emotional resilience is necessary due to frequent interruptions, shifting priorities, and the need for precise and compassionate interaction with patients and colleagues. Environmental exposures may include infectious materials, biological specimens, cleaning agents, sharps, chemical reagents, and wet surfaces. PPE use, TB testing, and schedule flexibility are commonly required.
PAY RANGE: $20.00 - $26.00
The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, clinical licensure date, relevant qualifications, specialty, internal equity, location, and contracts.
