Description
Job Title: Patient Service Tech II (Phlebotomist)
Department: Emergency Department
Location: Unity Hospital | 1555 Long Pond Rd. Rochester, NY 14626
Hours Per Week: 40
Schedule: 8-hour day/evening shifts, weekend rotation required
SUMMARY
The primary role of a Patient Services Technician II is using the Laboratory Information System (LIS) to enter patient demographics (including confirming identity of patients), billing information, client information, orders for tests and appropriate comments essential to ensure complete procurement, processing, testing, reporting of results, compliance and billing, execute venipuncture procedures, including heel stick and finger stick techniques for the procurement of blood specimens, and perform essential functions necessary to maintain the integrity of the specimens for testing.
RESPONSIBILITIES:
- Using the Laboratory Information System (LIS) to enter patient demographics (including confirming identity of patients), billing information, client information, orders for tests and appropriate comments essential to ensure complete procurement, processing, testing, reporting of results, compliance and billing.
- Manually confirm the identity of patients and documenting essential information to complete procurement, processing, and testing of specimens.
- Executing venipuncture procedure including heel stick and finger stick techniques for the procurement of blood specimens.
- Performing the essential functions necessary to maintain the integrity of the specimens for testing.
- Greeting and assisting customers to provide general information.
- Collaborating with the Client Service Representative on orders and STATs.
- Communication with clients for information exchange to ensure accuracy, when necessary.
- Maintaining an adequate inventory of supplies and discarding of all expired materials.
- Training new employees or staff on phlebotomy procedures; assessing and reporting trainee progress to supervisor.
- Registering nursing home or outpatients in the Laboratory Information System (LIS) accurately and processing these specimens quickly prior to testing.
- Assisting supervisors and managers with special assignments and projects.
- Performing duties in compliance with company policies and procedures to meet corporate, state, federal, OSHA and customer specifications.
REQUIRED QUALIFICATIONS:
- Excellent communication and problem-solving skills required
- Basic keyboard/data entry skills required
PREFERRED QUALIFICATIONS:
- Certificate in Phlebotomy preferred
- Previous phlebotomy experience preferred
PHYSICAL REQUIREMENTS: Moderate - Clinical - Moderate clinical roles are patient facing roles that require continual movement, including standing, walking, and lifting 20–50 lbs., along with pushing and pulling medical equipment and assisting with patient positioning. Employees perform frequent bending, twisting, and reaching while completing fine motor tasks in busy or confined clinical environments. High sensory acuity is essential for monitoring patient status and responding to alarms or safety concerns. Emotional and cognitive demands are substantial, involving decision-making under pressure, responding to emergencies, and maintaining sustained focus. Environmental exposures include infectious agents, bodily fluids, chemicals, and radiation. TB testing, mask-fit testing, and physical exams are common requirements.
PAY RANGE: $20.15 - $21.25
The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, clinical licensure date, relevant qualifications, specialty, internal equity, location, and contracts.
